Highlights at Bad Gastein Badeschloss
In the middle of the Alps, right by the thundering waterfall of Bad Gastein. A hotspot back then – a real statement today. The Urban Nature Hotel im Badeschloss in Bad Gastein was once built as a bathhouse on Straubingerplatz and has always been the place to go for big names and free spirits.
Frequently Asked Questions about the Urban Nature Hotel Bad Gastein
I’d be happy to use the informal ‘du’ form
We like to keep things personal and see you as more than just one-off guests. That’s why we use the informal ‘you’ here. Not quite comfortable with that? Feel free to speak to our team and we’ll find a solution.
What are the check-in and check-out times at Urban Nature Hotels?
Check-in from 3.00 pm – before then, we’ll get everything nice and cosy for you. Check-out by 11.00 am – by then, we’ll already be starting to miss you.
Spa, restaurant and bars: Opening hours
Spa opening hours:
Pool – from 7.30 am to 9.30 pm
Sauna from May to September – 2.00 pm to 9.00 pm
From October to April – 11.00 am to 9.00 pm
Auntie Heidi’s Restaurant:
Breakfast – from 7.30 am to 11.00 am
Hot snacks at the bar – from 1.00 pm to 6.00 pm
Dinner (kitchen hours) – from 6.00 pm to 9.30 pm
By the way, you can book your table directlyhere.
Drifters Hang Out Fireplace Bar:
Daily from 1.00 pm to 6.00 pm – drinks and light snacks (hot and cold)
Schlossbar:
Daily from 6.00 pm to 11.00 pm
What on earth is this Wi-Fi?
Free WiFi is included at Urban Nature Bad Gastein. We’re not stuck in the past, after all. The network name is Straubingerplatz.
Can Bello come along?
Yes :-) Four-legged friends welcome! We have a selection of dog-friendly rooms where you’ll feel right at home . Dogs cost €25 per day and are allowed everywhere except the Alpine Swim Club and the restaurant (for hygiene reasons – sorry). Don’t want to leave your four-legged friend in the room? No problem! There are lovely spots for you both at the Drifters Hang Out.
Park smart, not hard. But where?
Where can you park your car? You can unload your luggage very conveniently right outside the hotel. Just make sure you don’t get in the way of traffic on Straubingerplatz.
Parking
You can park your car hassle-free in the ‘Am Wasserfall’ car park – just 250 metres from the hotel. It’s even free until further notice. The barriers are open; no parking ticket is required.
Heads up:
If your car is over 1.90 m high, head to the rear entrance of the car park – that way, you can keep your mind free for the mountains and Urban Mountain vibes, and enjoy your stay in chill mode without any car park drama.
You can also get here by train and bus:
Shuttle within the town from €10
Shuttle outside the town by arrangement and after consulting reception
Is there a charging point for electric vehicles?
'Fully charged' … is the message displayed at public charging points for electric cars. For more information, please feel free to contact our team on site.
What payment methods are accepted at Urban Nature?
Money, money, money – honey? You can pay in cash, by debit card or by credit card (MasterCard, Visa and American Express). Yey!
What are the highlights for skiing enthusiasts in and around Bad Gastein?
Skiers and snowboarders in Gastein can look forward to four ski resorts, all of which are just a few minutes’ journey away by public shuttle bus. In Bad Gastein, the main ski resorts are Bad Gastein/Bad Hofgastein – Schlossalm/Angertal/Stubnerkogel, Sportgastein and Graukogel – Bad Gastein. The ski resorts are situated between 0.8 km and 11.0 km from the town centre.
What else does the surrounding area have to offer?
As well as hiking, cycling, skiing, snowboarding and cross-country skiing in winter, the Gastein Valley also boasts a golf course and a mini-golf course, as well as tennis courts; you can go climbing and horse-riding, try your hand at archery and even pan for gold.
On the road with the guest card and the Mobility Ticket
If you’d like, we’d be happy to send you the visitor’s card and the Mobility Ticket. With the Mobility Ticket, you can use local public transport throughout Salzburg free of charge. The visitor’s card entitles you to a wide range of discounts during your holiday.
Is smoking allowed at Urban Nature Bad Gastein?
Nope. We’re a non-smoking hotel. But out in the fresh air and just outside the door, you can do and smoke whatever you like :-)
Is there accessible access and are there accessible rooms?
We’re a hotel with a few quirks (and stairs and steps) – to be honest, not everything is accessible. But we do have a lift and accessible holiday options. Feel free to get in touch with the team and we’ll find your perfect place to stay.
Is there a swimming pool at the Urban Nature Hotel Bad Gastein?
Listen – the former spa palace looks back on a rich history steeped in spa culture. There’s not just one pool, but a whole Alpine Swim Club! With a rooftop infinity pool, various saunas, five treatment rooms and more. To be honest, you’ve got to see it with your own eyes.
As a day visitor, can I use the spa or visit the restaurant?
Don’t worry! Visiting the Day Spa as a guest is no fuss at all – a bathrobe, slippers and a bath towel are all included on loan. And Auntie Heidi, our soul food restaurant, is already looking forward to welcoming you. Click here to book your break.
Are the rooms equipped with air conditioning?
We don’t have air conditioning – but we still make sure our favourite spots are at a comfortable temperature at all times.
Clean Vibes Only: Room cleaning
To help protect the environment, we only clean your room every other day. If you need anything in the meantime – such as fresh towels, coffee, water or even a clean – simply speak to our team at reception.
Is there a visitor's tax in Bad Gastein?
What is beautiful should remain beautiful. In many holiday resorts, this is ensured, amongst other things, by the visitor’s tax, which is used to fund the tourist infrastructure in a spa town, such as the cleaning of beaches and parks, the provision of toilets and spa concerts, as well as the running of tourist information centres and spa centres. The current overnight stay tax in Bad Gastein is €3.00 per person per day, rising to €4.00 from 1 July 2025. In addition, the local authority levies a mobility charge of €0.50. This allows free use of local public transport. The total charge is therefore currently €3.50 and will be €4.50 from 1 July 2025.
Is there a chemist’s or a doctor’s surgery nearby?
You’ll find everything you need for your health and wellbeing at the Kurapotheke Bad Gastein: Böcksteiner Bundesstraße 1c, 5640 Bad Gastein, Austria. If you require medical assistance, please speak to our team on site. We’ll be happy to help you straight away.
